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Frequently Asked Questions

Find answers to the most common questions about our platform

For Doctors

To register on the Umeed website, follow these steps:

  • Click the “Join Now” button available in the menu.
  • Fill out the registration form:
  1. First Name: Enter your first name.
  2. Last Name: Enter your last name.
  3. Email: Provide your email address.
  4. Username: Choose a unique username.
  5. Select Location: Choose “Online Video Consultation”.
  6. Phone Number: Enter your phone number.
  7. Password: Create a strong password.
  8. Select “Doctor”.
  • Accept the Terms & Conditions: Check the box to agree to the terms and conditions.
  • Finalize your registration by clicking the “Signup Now” button.

After completing these steps, you will be redirected to your dashboard. However, you must wait until the admin verifies your registration. Once your registration is verified, you will receive an email confirmation. After verification, you can use all the features of your dashboard.

Click the “Join Now” button available in the menu. You will see a form on this page. At the end of the form, you will see a “Login Now” button. Click on this button, and a login popup will appear. Enter your username and password, and click on “Login”. Then you will be redirected to your dashboard.

First, log in to your account. You can see appointments on the front page as well. However, there is a menu called “Appointment List.” Click on this, and here you will see all your appointments.

First, log in and click on the “Payouts Settings” menu on your dashboard. Here, you need to enter your bank details. You will receive your consultation payment at the bank account you provide.

When a patient makes an appointment with you, our manager will create a Zoom meeting at the required time and date and will send the Zoom meeting link to both the doctor and the patient. This way, the doctor can easily conduct the consultation with the patient using the Zoom meeting link at the scheduled time and date.

First, log in and then click on the “Inbox” menu on your dashboard. Here, you will see your messages and can chat with your patients.

First, log in and then click on the “Account Settings” menu on your dashboard. Here, you can update your password and email.

Appointment Duration refers to the length of time allocated for each appointment. For example, if the appointment duration is set to 30 minutes, each appointment will last for 30 minutes from the start time.

Appointment Interval refers to the time gap between the end of one appointment and the start of the next. For example, if the appointment interval is set to 10 minutes, there will be a 10-minute break between the end of one appointment and the beginning of the next.

For Patients

To register on the Umeed website, follow these steps:

  • Click the “Join Now” button available in the menu.
  • Fill out the registration form:
  1. First Name: Enter your first name.
  2. Last Name: Enter your last name.
  3. Email: Provide your email address.
  4. Username: Choose a unique username.
  5. Select Location: Choose “Online Video Consultation”.
  6. Phone Number: Enter your phone number.
  7. Password: Create a strong password.
  8. Select “Patient”.
  • Accept the Terms & Conditions: Check the box to agree to the terms and conditions.
  • Finalize your registration by clicking the “Signup Now” button.

After completing these steps, you will be redirected to your dashboard. You can use all the features of your dashboard.

Click the “Join Now” button available in the menu. You will see a form on this page. At the end of the form, you will see a “Login Now” button. Click on this button, and a login popup will appear. Enter your username and password, and click on “Login”. Then you will be redirected to your dashboard.

First, log in to your account. There is a menu called “Appointment List.” Click on this, and here you will see all your appointments.

When a patient makes an appointment with doctor, our manager will create a Zoom meeting at the required time and date and will send the Zoom meeting link to both the doctor and the patient. This way, the patient can easily conduct the consultation with the doctor using the Zoom meeting link at the scheduled time and date.

First, log in and then click on the “Inbox” menu on your dashboard. Here, you will see your messages and can chat with your doctors.

First, log in and then click on the “Account Settings” menu on your dashboard. Here, you can update your password and email.

The patient will receive the verification code in the provided email.